Terms and Conditions

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The Envirolab Group of Companies, including Envirolab Services Pty Ltd and Envirolab Services (WA) Pty Ltd (‘Envirolab,’ ‘MPL Laboratories’, ‘The Group’, ‘we’, ‘us’, ‘our’) provides access and use of this Client Portal (hereafter “enviroLIVE”) subject to your agreement to these enviroLIVE Terms of Use (“Terms”).

These Terms relate to Envirolab Group’s enviroLIVE service only and are separate from the Standard Terms and Conditions and Privacy Policy, both of which are expressly incorporated herein by reference, supplement any other agreement you have with Envirolab and govern the relationship between Envirolab and you, the Visitor, with respect to your use of enviroLIVE.

As used in this Agreement, the words “you” and “your” refer to any person accessing enviroLIVE. All definitions from the Standard Terms and Conditions and Privacy Policy are incorporated herein. The terms and definitions in these Terms govern to the extent that any term of definition in such agreements conflicts with a term or definition in these Terms.

By continuing to access enviroLIVE, you agree to be bound by these Terms of Use. If you do not agree to the enviroLIVE Terms of Use, you must stop using enviroLIVE.

Eligibility and Access

enviroLIVE is a free service for you as part of being a Client of Envirolab, which allows you to view sampling results and to manage your account online. To be eligible for an enviroLIVE account, you must be a Client of Envirolab.

To access enviroLIVE:

On registration, you will get an email to confirm your email address. The email will have a link, which will direct you to the login page of enviroLIVE.

You are responsible for all actions taken by any person using the enviroLIVE login and password, such as an authorised person or any business associate. You should change your password if you no longer want a previously authorised person to have continued access. You must otherwise maintain the confidentiality of your password and notify Envirolab immediately at [email protected] if you become aware of any unauthorised use.

Envirolab will not be liable for any loss, damage, expense or cost resulting from any delay in operation or transmission, communications failure, issues with internet access or malfunction with any software or equipment.

Your use of enviroLIVE

The enviroLIVE Terms of Use apply to your use of The Envirolab Group’s enviroLIVE client login portal.

When you use enviroLIVE, you must not:

Liability and Indemnity

If you breach these Terms of Use, you agree to indemnify us for any loss that we may suffer or any costs that may be incurred from your breach.

Any failure by us to exercise any right, power or remedy under these Terms of Use shall not operate as a waiver of our rights.


At any time, in its absolute discretion, we reserve the right to do any of all of the following:

Envirolab is not responsible or liable for any consequences of Envirolab removing information from or decommissioning enviroLIVE or revoking or terminating the Client’s licence to use it.

We will endeavour to notify you if any of the above occur. You may terminate your access to enviroLIVE at any time by contacting us and giving us notice to that effect along with sufficient information to enable us to identify your ‘login’.

Your Personal Information

enviroLIVE is provided and maintained by Envirolab. We will manage your personal information in accordance with our Privacy Policy.

Intellectual Property

All intellectual Property in enviroLIVE, including trademarks and copyright of information, text, graphics and other data is owned by Envirolab. No part of enviroLIVE is permitted to be stored, reproduced, modified, adapted to another location or produced for display in public without our prior written approval.

Changes and Notices

Envirolab may make changes to these Terms of Use periodically or make updates as required.

Governing Law

These Terms of Use are governed by the law applicable in New South Wales, Australia. Each party irrevocably and unconditionally submits to the exclusive jurisdiction of the courts of that jurisdiction.

Google Analytics

EnviroLive uses google analytics to monitor traffic throughout the site. Part of this is recording each users login id as to be able to track their usage of the site. No personal data will be sent to google for this only an unlinked ID that we can use on our end.

Last update of these Terms: 19 May 2017